Privacy and Security Policy
Triangle Billiards (TriBilliards.com) created this statement to communicate our firm commitment to privacy. We take the proper measures to ensure that your shopping experience with us is safe, secure and enjoyable. This statement details our current information gathering and sharing practices for TriBilliards.com.
Information We Collect and How We Use It
When you place an order with us, we will need to collect your name, e-mail address, shipping address, credit card number and credit card expiration date. This information allows us to process your order and contact you if necessary. All of your information is stored on a secured server. If you choose, you may place your order by calling a Customer Service representative at (866) 941 2564.
If you choose to participate in a contest or a promotion, we may ask for your name, address and phone number in order to administer the contest and notify the winners. If you volunteer to participate in an online survey, we may ask for contact information and possibly additional information such as your interests and demographics. Supplying this information is strictly voluntary. The information is used to provide you with a more personalized shopping experience, including future recommendations and promotions that may be of special interest to you. You may opt out of receiving this enhanced information if you so choose.
Limited information about your activity on the site is automatically collected when you visit it. We use this information to enhance and personalize your shopping experience. We monitor our site traffic patterns and site usage to better understand our customers and markets and improve the layout and design of our site. We use the information to notify you of any site changes, new features and services and to keep you informed of any special deals and promotions offered by TriBilliards.com and its affiliates. You may opt-out of receiving this information if you so choose.
To the extent that we use third party advertisers or contact lists to personalize your shopping experience, including future recommendations and promotions that may be of special interest to you, they may adhere to their own privacy customs and policies. Triangle Billiards does not control the privacy policies of third parties and/or their opt out lists. We encourage you to ask questions before you disclose your personal information to others.
In addition to the information you provide when you use the TriBilliards.com web site, we use technology to collect anonymous, non-personally identifiable information about your use of the site. For example, we use "cookie" technology, described below, to track which pages on our site our visitors view and which web browsers our visitors use.
Our emails often contain hyperlinks to additional information on our site. We use technology to track how often these links are used and which pages on our site subscribers choose to review.
We use third party advertising companies to serve ads and e-mails. These companies may use technology, similar to those outlined above, to measure the effectiveness of ads and e-mails and use information about your visits to this and other web sites so that we can provide advertisements about goods and services of interest to you. For this purpose, we may also provide these third party advertisers anonymous information about your site navigation and purchases.
When you place an order with us, we share your information with our vendors, suppliers and distributors to fulfill your orders. We also may share sales information with third parties in order to properly process service and returns and perform other administrative duties. We do not sell or rent any of your personally identifiable information with anyone outside of Triangle Billiards.
We retain other companies and individuals to perform functions on our behalf. Examples include but may not be limited to advertising, fulfilling orders, delivering packages, scheduling and performing installation, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing services and customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
We may provide your information, as required by law or legal process; to protect and defend the rights of Triangle Billiards, the TriBilliards.com site or the users or incident to a corporate sale, merger, reorganization, dissolution or similar event, and under circumstances we believe reasonably necessary to protect the personal safety of users of Triangle Billiards, this site or the public.
Links to External Sites
Our site may contain links to other sites on the Internet that are not under our control. Triangle Billiards is not responsible for the privacy practices or the content of such Web sites.
A cookie is a small piece of information that many Web sites use to help make shopping online easier. The information is stored on your computer's hard drive. It lets you shop our site and place items in your cart without having to reenter the information. Most Web browsers automatically accept cookies. Browsers usually provide the option to disable this feature.
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secure server that is not accessible through the Internet.
We strive to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. Triangle Billiards uses Secure Sockets Layer (SSL), an encryption technology that protects your credit card information. SSL encrypts all ordering information (name, address, credit card number) so no one can read it as it travels over the Internet.
The safety of children is very important to us. We are committed to protecting the online privacy of children. We will not knowingly or intentionally collect personal information about children under the age of 18 without prior parental consent. If you are under 18 and would like to purchase items from Triangle Billiards or provide personal information about yourself and your family, please ask a parent or guardian for assistance. We cannot prohibit minors from visiting this site and must rely on parents, guardians and those responsible for supervising children under the age of 18 to decide which materials are appropriate for such children to view and/or purchase. Each time you purchase a product at Triangle Billiards or provide information about yourself or your family, you are representing to Triangle Billiards that you are 18 years or older.
We offer you the opportunity to opt-out of receiving communications from us at the point where we request the information. You may also contact us in one of the following ways listed at the bottom of this page. We will take reasonable steps to implement your request to opt out, correct or update information. However, please note that due to administration and mailing timelines, it may take up to 30 days to make the requested change and you may still receive promotional information from us in the meantime.
Contacting Customer Service
You may contact us if you have any questions about this privacy statement, the practices of this site, or your dealings with this site: You can send e-mail using our Feedback form, call us at (866) 941 2564, or you can send regular mail to:
Attn: Customer Service
1836 N. Tustin St.
Orange, CA 92865